Contact JingaTink

Email us

Write to [email protected]. There is no phone number and no postal address. Email is the only channel we use, and it keeps a written record of what was asked and what we answered.

We read everything and reply within a few business days. If your message needs a check against a platform's pricing page or policy, it can take a little longer; we would rather send you a correct answer than a fast one.

What to write about

• Corrections. A price changed, a feature was removed, a policy was rewritten. Send the page and, if you can, the source you are looking at.
• User reports. Billing behaviour, cancellation problems, data handling, or a feature that works differently from how it is advertised. Screenshots help; remove your personal details first.
• Partnerships. Affiliate programmes and advertising enquiries. Say which platform and what you have in mind. Editorial scores stay out of any such conversation.
• Privacy requests. Access, correction or deletion of anything we hold about you. Our Privacy page explains what that is likely to be, which is not much.
• Press and research. Journalists and researchers are welcome to ask how a particular score was reached.

We do not give advice on individual relationships, account bans or disputes with a platform's support team. For those, go to the platform directly; its terms, not ours, govern your account.